We have always been concerned about our customers’ DATA. We didn’t wait for any European laws or GDPR requirements to respect users that wish to UNSUBSCRIBE from our lists or simply request information about how we use their data. In fact, unlike well known social medias and major marketplaces, we don’t use, sell, rent or share our customer’s data information.
We nevertheless think that you should be aware that the EU Data Protection Laws are changing and that concerns YOU whether you live in the European Union or anywhere else around the globe.
Keeping your data safe and secure is an important matter to us. We, therefore, want to make sure that you only receive our newsletters because you really want to. We hate to lose loyal customers but you can UNSUBSCRIBE right now or at any time in the future if you want to.
How and why do we collect data?
We collect data because you voluntarily share it with us when you process an online purchase, register a product, subscribe to our newsletter, or contact our support team with technical or pre-sales questions. When we receive such data we take appropriate steps to protect it.
What kind of data do you store?
We store your name, email address, IP address, software authorization codes, invoicing date and content for each product purchased and/or registered at DontCrack.
Why do we collect data?
We want to give our customers the best possible experience from purchasing our selected partners’ products from the DontCrack store. With this in mind, these data help us to provide you with :
- The latest information on new products, services, promotional offers, events and campaigns.
- Quick customer support replies if you encounter any problems with products purchased or any other queries related to your shopping experience at the DontCrack store.
- Access to your purchase history and available personalized offers.
- Tax collection: we must retain certain information regarding sales to verify location for Canadian tax reporting.
- Fraud protection: we undertake certain fraud prevention methods to protect credit card users in our e-commerce system.
- Other useful services that we could not provide without storing basic data information.
DATA Protection
DontCrack will NEVER share your data with third-party companies unless it is to provide essential services such as product registration or if we have a legal obligation to share that data. Examples include the electronic purchase procedures, registering your products, customer support.
Sometimes we use data for analytical or marketing reasons, in which case the data is anonymized. Examples would include geographical analysis of sales success, geographically focused promotions, or historical product sales analysis.
What are my rights over my DATA?
You have all rights regarding your data. These include seeing what data we hold, modifying or deleting your data. If you wish to see, modify or delete your data or if you have any other questions about our privacy policy, please contact us.
Thank you for reading, understanding and supporting our Data Privacy Policy.